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Privacy Policy

SBH Dental Clinic (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website or contact us through messaging platforms such as WhatsApp Business. 1. Information We Collect We may collect the following information when you use our website or contact us: Name Mobile phone number Email address (if provided) Appointment or consultation details Messages exchanged with us Any information voluntarily provided while contacting us We do not collect sensitive personal information such as financial details, passwords, or government identification numbers through our website or messaging platforms. 2. How We Use Your Information Your information is used strictly for the following purposes: Appointment booking and confirmation Patient communication and follow-ups Customer support and query resolution Service updates and important notifications Promotional or informational messages only after your explicit consent We do not send unsolicited or spam messages. 3. Consent for Messaging By submitting your details on our website or contacting us via WhatsApp, you explicitly authorize SBH Dental Clinic to contact you for: Appointment-related communication Service reminders and updates Promotional information (only if opted in) You may withdraw your consent at any time by replying STOP or by contacting us directly. 4. Third-Party Processing To provide communication services, your data may be processed by trusted third parties including: WhatsApp Business (Meta Platforms Inc.) Website hosting and technical service providers These parties process data in accordance with their respective privacy and data protection policies. 5. Data Retention We retain personal information only for as long as necessary to provide services, manage appointments, or comply with legal obligations. Data is securely deleted when no longer required. 6. Data Security We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, misuse, or disclosure. 7. Your Rights You have the right to: Access your personal data Request correction or deletion Withdraw consent for communication Request information about how your data is used Requests can be made using the contact details below. 8. Contact Information Business Name: SBH Corporation Email: support@caeshanloiya.com Phone: 7391077975 Location: Mumbai, Maharashtra, India 9. Policy Updates This Privacy Policy may be updated periodically to comply with regulatory or operational changes. Continued use of our website or services implies acceptance of the updated policy.